Welcome to verit Informationssysteme GmbH Customer Support

Our goal is not only to produce high quality software, but also to have satisfied users who recommend us. Therefore, we always answer all queries as promptly as possible.

In order to have a question answered, there are several options:

FAQ
 

Here you will find questions on various topics, mainly on the purchase of our products. Prices, conditions, delivery and a lot more are covered here.

To the FAQ

 
Klaros-Testmanagement - Community Forum
 

The forum is intensively supervised by our support team. You will find sub-forums on the followin subjects:

Announcements
 
New versions, release notes, news from the team		Issues and Feature Requests
 
This is the place for technical problems, user questions and feature requests.		Questions and Answers
 
This section is for questions about the integration and expansion of the application as well as plugins.


We look forward to an intensive use of our forums. We usually post answers to questions the same day. Remember, your post may also be of interest to other users.

To the Forum

 
Klaros-Testmanagement - Wiki
 

Our Support-Wiki is constantly being expanded. Here you will find technical instructions, installation instructions, databases and more. Registered users are invited to add content here.

To the Support Wiki



 
PETA-Test Platform - Tutorials
 

Need help getting started? Here you can view tutorial movies: How to create a configuration file, build a test case and record a web interaction.

To the download archive

 
PETA-Test Platform - Documentation
 

Do you have technical Questions? Please take a look first in our extensive documentation. We offer comprehensive manuals and tutorials in PDF and HTML.

To the download archive

 


verit Services - Software Development and Quality Assurance
 

Looking for a team of experienced software developers in the Java/Eclipse environment? Would you like consulting on software quality assurance? Please contact us at

sales@verit.de

 
Do you have other Questions?
 

Then write us and tell us your request at support@verit.de.

For all technical questions: Give  us as much information as possible, e.g. software version, operating system, database, and if at all possible possible the corresponding log file. This will help us to pinpoint the problem more quickly.

support@verit.de
 
Hotline
 

You may reach our support team through the following channels:

verit Informationssysteme GmbH
Support Team
Europaallee 10
67657 Kaiserslautern

E-Mail: support@verit.de

Phone: +49 631 520 840 - 00
Fax: +49 631 520 840 - 01