News and Events

 

Stuttgart/Germany, July 17th 2014

Java Forum Stuttgart 2014

 

Mainz/Germany, May 13th-15th 2014

JAX 2014

 

Munich/Germany, Feb 3rd-5th 2014

OOP 2014

 

Welcome to verit Informationssysteme GmbH Customer Support

Our goal is not only to produce high quality software, but also to have satisfied users who recommend us. Therefore, we always answer all queries as promptly as possible.

In order to have a question answered, there are several options:

FAQ
 

Here you will find questions on various topics, mainly on the purchase of our products. Prices, conditions, delivery and a lot more are covered here.

To the FAQ

 
Klaros-Testmanagement - Community Forum
 

The forum is intensively supervised by our support team. You will find subforums on the following subjects:

Announcements
 
New versions, release notes, news from the team
Issues
 
This is the place for technical problems and user questions.
Feature Requests
 
This is the place for requesting new features and enhancements.
Questions and Answers
 
This section is for questions about the integration and expansion of the application as well as plugins.

We look forward to an intensive use of our forums. We usually post answers to questions the same day. Remember, your post may also be of interest to other users.

To the Forum

 
Klaros-Testmanagement - Support FAQ
 

Here you can find questions and answers relating to technical instructions, installation instructions, database instructions and general usage.

To the Support FAQ

 
verit Services - Software Development and Quality Assurance
 

Looking for a team of experienced software developers in the Java/Eclipse environment? Would you like consulting on software quality assurance? Please contact us at

sales@verit.de

 
Do you have other Questions?
 

Then write us and tell us your request at support@verit.de.

For all technical questions: Give  us as much information as possible, e.g. software version, operating system, database, and if at all possible possible the corresponding log file. This will help us to pinpoint the problem more quickly.

support@verit.de
 
Hotline
 

You may reach our support team through the following channels:

verit Informationssysteme GmbH
Support Team
Europaallee 10
67657 Kaiserslautern

E-Mail: support@verit.de

Phone: +49 631 520 840 - 00
Fax: +49 631 520 840 - 01

 

Forum Activity

RE: Mantis Authentication Error

You are totally right ! I am not sure why, but i found out that 2 version did not have a proper...

RE: Mantis Authentication Error

Hi Eric, according to the sources the mantis connector breaks in the following code: [code]public...

RE: Mantis Authentication Error

According to the release note, it is MantisBT 1.2.17 Security Release (2014-03-04), which is the...

RE: Valid configuration for Active-Directory?

Hi Paul, did you make any progress with your AD connection? Regards, Torsten

RE: Mantis Authentication Error

Hi Eric, this looks like an internal error in the mantis connector code when trying to load the...