News and Events


Stuttgart/Germany, July 17th 2014

Java Forum Stuttgart 2014


Mainz/Germany, May 13th-15th 2014

JAX 2014


Munich/Germany, Feb 3rd-5th 2014

OOP 2014


Welcome to verit Informationssysteme GmbH Customer Support

Our goal is not only to produce high quality software, but also to have satisfied users who recommend us. Therefore, we always answer all queries as promptly as possible.

In order to have a question answered, there are several options:


Here you will find questions on various topics, mainly on the purchase of our products. Prices, conditions, delivery and a lot more are covered here.

To the FAQ

Klaros-Testmanagement - Community Forum

The forum is intensively supervised by our support team. You will find subforums on the following subjects:

New versions, release notes, news from the team
This is the place for technical problems and user questions.
Feature Requests
This is the place for requesting new features and enhancements.
Questions and Answers
This section is for questions about the integration and expansion of the application as well as plugins.

We look forward to an intensive use of our forums. We usually post answers to questions the same day. Remember, your post may also be of interest to other users.

To the Forum

Klaros-Testmanagement - Support FAQ

Here you can find questions and answers relating to technical instructions, installation instructions, database instructions and general usage.

To the Support FAQ

verit Services - Software Development and Quality Assurance

Looking for a team of experienced software developers in the Java/Eclipse environment? Would you like consulting on software quality assurance? Please contact us at

Do you have other Questions?

Then write us and tell us your request at

For all technical questions: Give  us as much information as possible, e.g. software version, operating system, database, and if at all possible possible the corresponding log file. This will help us to pinpoint the problem more quickly.

You may reach our support team through the following channels:

verit Informationssysteme GmbH
Support Team
Europaallee 10
67657 Kaiserslautern


Phone: +49 631 520 840 - 00
Fax: +49 631 520 840 - 01


Forum Activity

RE: Valid configuration for Active-Directory?

Hi Torsten, Hi Fabian, thank you about the missing-comma hint! Also I've changed the other...

RE: Valid configuration for Active-Directory?

Hi Paul, your User DN Suffix is missing a leading comma as in: [font=Times New...

RE: Valid configuration for Active-Directory?

Hi Paul, The warning message "The authentication with the LDAP server has failed" can have a...

Valid configuration for Active-Directory?

Hi, the user-manual (@ page 2) states: [quote]Klaros-Testmanagement Enterprise Edition can...

RE: Attachments in Reports?

Hi Paul, the listing of attachments in the reports of the Community Edition is not supported. The...