Hi Ibrahim,
thanks for the logs which contained the following valuable information:
05-Feb-2020 13:12:02.008 INFO org.apache.catalina.startup.VersionLoggerListener.log Java Home: C:\Program Files\Java\jdk-9.0.1
05-Feb-2020 13:12:02.008 INFO org.apache.catalina.startup.VersionLoggerListener.log JVM Version: 9.0.1+11
Java 9 is not supported as stated in the installation manual here:
https://www.klaros-testmanagement.com/files/doc/html/User-Manual.Installation.html#User-Manual.Installation.Prerequisites.ServerWe also added a notification for this on the Configure / Overview page which you probably missed.
Please revert your Java-Installation to Java 8. I think this should fix your problem, but please let us know anyway.
As you are running Klaros under Windows without installing it as a service, some log messages will be sent to the console window only.
Please switch to a Windows service installation as described here:
https://www.klaros-testmanagement.com/files/doc/html/User-Manual.Installation.html#User-Manual.Installation.installAsService.WindowsThis allows for easier identification of any problems you might have.
The .klaros folder Fabian mentioned will is created in the home folder of the user starting klaros. You find an exhaustive list in the documentation here:
https://www.klaros-testmanagement.com/files/doc/html/User-Manual.Installation.html#User-Manual.Installation-Process.Main.Important-FilesHope this helps,
Torsten