Hi Bev,
thanks for the kind words! We're glad that it's working now.
Did you know that we also have a
support page which covers frequently asked issues? We will update the section about IMS authentication errors (S
upport/Usage/I get an authentication error...) to clarify that a project name/id is mandatory for some issue trackers.
Be sure to check out this page if you run into any other issues, though!
Regards,
Fabian