Problem with creating issues - Klaros Test Management - Forum - Klaros Test Management
Problem with creating issues
Simon Glogowski, modified 11 Years ago.
Problem with creating issues
Youngling Posts: 2 Join Date: 5/8/12 Recent Posts
Hi there!
We've got a problem with creating issues. Here some facts about our environment:
- Windows Server 2008 R2
- Klaros 3.5.6 with MySQL
- Mantis 1.2.10 with MySQL
The configuration (incl. validating connection) of the Issue Mangement worked fine. But when we try to create an issue there is no 'Issue Management System' to choose. The pulldown menu is empty. Any hints?
Thanks!
We've got a problem with creating issues. Here some facts about our environment:
- Windows Server 2008 R2
- Klaros 3.5.6 with MySQL
- Mantis 1.2.10 with MySQL
The configuration (incl. validating connection) of the Issue Mangement worked fine. But when we try to create an issue there is no 'Issue Management System' to choose. The pulldown menu is empty. Any hints?
Thanks!
Patrick Reilly, modified 11 Years ago.
RE: Problem with creating issues (Answer)
Padawan Posts: 71 Join Date: 2/23/11 Recent Posts
Hi Simon,
welcome to the community!
The use of issue management systems is limited to the Klaros projects to which they are assigned. In order to enable an issue management system for a given project, it must be added to the list in Maintain Projects->Edit Project.
It is also possible to set an issue management system as a default system. This means that newly created projects will have the issue management system enabled by default.
I hope this helps, and thanks for your interest in Klaros-Testmanagement!
Best Regards,
Patrick
welcome to the community!
The use of issue management systems is limited to the Klaros projects to which they are assigned. In order to enable an issue management system for a given project, it must be added to the list in Maintain Projects->Edit Project.
It is also possible to set an issue management system as a default system. This means that newly created projects will have the issue management system enabled by default.
I hope this helps, and thanks for your interest in Klaros-Testmanagement!
Best Regards,
Patrick
Simon Glogowski, modified 11 Years ago.
RE: Problem with creating issues
Youngling Posts: 2 Join Date: 5/8/12 Recent Posts
Hi Patrick,
thanky you for your fast answer! I might have guessed it. The project already existed, so of course the issue management system has to be assigned to it subsequently. Everything works now.
Regards, Simon
thanky you for your fast answer! I might have guessed it. The project already existed, so of course the issue management system has to be assigned to it subsequently. Everything works now.
Regards, Simon