Hello Ashish,
we already provided the solution for you via email, so I am just adding the same information here for others who may also stumble upon this problem:
The following steps assume that you have installed Klaros in the folder C:\Users\ashish\Klaros-Testmanagement, please adjust accordingly:
Open a command shell (cmd) and enter the following commands:
set CATALINA_HOME=C:\Users\ashish\Klaros-Testmanagement
cd %CATALINA_HOME%\bin
setenv.bat
service.bat remove
service.bat install
tomcat9w.exe
This now opens a GUI Window. Here you must configure the following parameters:
- In tab 'General' set the Startup type to 'Automatic'
- In tab 'Log On' set the user and login credentials to the ashish account
- In tab 'Java' set the memory pool parameters
- Return to tab 'General', apply the changes and start the service
I verified these steps as working over here, so I am confident that this will work for you too.
In any case, please let me know if this worked for you.
Regards,
Torsten
