Generate Job PDF Overview Report

Thomas Pich, modified 7 Years ago.

Generate Job PDF Overview Report

Youngling Posts: 5 Join Date: 10/19/16 Recent Posts
Hello,
I setup a fresh System and defined Project, some Requirements, ENV, SUT and some Test Cases. I executed a Test Case and can see the results. When I request a Job Detail Report 1.0, I get a nice PDF-report. When I request a Job PDF Overview Report 1.0 it times out with a "com.lowagie.text.ExceptionConverter: Connection timed out: connect"-exception in klaros.log. The Job Excel Overview Report works fine as well. Btw. I use the 30-day eval-licence.

Thanks for your fast answer a short while ago.
Thomas

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Torsten Stolpmann, modified 7 Years ago.

RE: Generate Job PDF Overview Report (Answer)

Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
Hi Thomas,

I suspect that you are located behind a firewall which is blocking HTTP access to the outside.

The report in question is referencing an external image located on our servers (Namely: http://www.klaros-testmanagement.com/files/scripting/Klaros+logo.png).

You may either remove this image from the template of the report or add HTTP-Proxy settings which allow Klaros to connect to the outside via HTTP. You can find the Proxy settings under Configure / Integration / Network.

Hope this helps, please let me know if this worked for you.

Regards,

Torsten
Thomas Pich, modified 7 Years ago.

RE: Generate Job PDF Overview Report

Youngling Posts: 5 Join Date: 10/19/16 Recent Posts
Hi Torsten,
yes, I'm located behind a proxy and my network settings were not correct. But if I use the ProxyHost- and ProxyPort-field and I test is with "Test proxy settings" I get a "Cannot connect to proxy at host:null"-message and the PDF-generation failed too. Maybe you can check this again.

The work around is to set the proxy settings in setenv.bat and restart the server. That works for me:
set CATALINA_OPTS=%CATALINA_OPTS% -XX:MaxPermSize=192m -Xms256m  -Xmx768m -Dhttp.proxyHost=10.101.0.32 -Dhttp.proxyPort=8080
Thank you!
Thomas
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Torsten Stolpmann, modified 7 Years ago.

RE: Generate Job PDF Overview Report (Answer)

Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
Hi Thomas,

thanks for the heads-up! This is indeed a regression which now has been fixed under KLAROS-3104 towards the next release.

Regards,

Torsten