502 Proxy Error

Alexis Chicaiza, modified 8 Years ago.

502 Proxy Error

Youngling Post: 1 Join Date: 8/3/16 Recent Posts
Hi, 

Currrently we have problems with the webpage  << https://www.roadtracktelematics.com/klaros-web/pages/subviews/plan/jobDetails.seam?conversationId=167 >>. Please help us about that; the error messages are:    

*********************************************************************************************************************
Proxy ErrorThe proxy server received an invalid response from an upstream server.The proxy server could not handle the request GET /klaros-web/pages/subviews/define/project/projects.seam.Reason: Error reading from remote serverApache/2.4.7 (Ubuntu) Server at www.roadtracktelematics.com Port 443*********************************************************************************************************************


Thanks in advance


Alexis Chicaiza
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Torsten Stolpmann, modified 8 Years ago.

RE: 502 Proxy Error (Answer)

Jedi Council Member Posts: 765 Join Date: 2/12/09 Recent Posts
Hello Alexis,

this error message indicates that your Apache web server is not able to reach your Klaros installation, which may be down or otherwise unable to respond.

For further investigation, you need to consult your Apache and Klaros log files for more details.

Regards,

Torsten

P.S.: Please always state the version number and edition (Community / Enterprise / Mobile) of your Klaros-Testmanagement installation when asking questions here. Thank you in advance!