Can't authenticate against Mantis - Klaros Test Management - Forum - Klaros Test Management
Can't authenticate against Mantis
Jamie Andrews, modified 9 Years ago.
Can't authenticate against Mantis
Youngling Posts: 5 Join Date: 2/7/14 Recent Posts
Hi All,
I have reviewed all the open topics regarding the issue I am having but have not found a topic with a resolution to it. My issue is below with all pertinent information.
I have created a Bugtrack in Klaros for Mantis. This was created following the instructions provided. When I try to authenticate again Mantis I get the error
Mantis authentication failed. Wrong username or password. Below is the log
at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnders
tandChecker.java:62) ~[axis-1.4.jar:na]
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206) ~[axis-
1.4.jar:na]
at org.apache.axis.client.Call.invokeEngine(Call.java:2784) ~[axis-1.4.j
ar:na]
at org.apache.axis.client.Call.invoke(Call.java:2767) ~[axis-1.4.jar:na]
at org.apache.axis.client.Call.invoke(Call.java:2443) ~[axis-1.4.jar:na]
at org.apache.axis.client.Call.invoke(Call.java:2366) ~[axis-1.4.jar:na]
at org.apache.axis.client.Call.invoke(Call.java:1812) ~[axis-1.4.jar:na]
at biz.futureware.mantis.rpc.soap.client.MantisConnectBindingStub.mc_pro
jects_get_user_accessible(MantisConnectBindingStub.java:2583) ~[mantis-axis-soap
-client-1.2.9.jar:na]
at com.itsolut.mantis.core.soap.MantisAxis1SoapClient$13.call(MantisAxis
1SoapClient.java:425) ~[mantis-core-3.10.0.jar:na]
at com.itsolut.mantis.core.soap.MantisAxis1SoapClient$13.call(MantisAxis
1SoapClient.java:1) ~[mantis-core-3.10.0.jar:na]
at org.eclipse.mylyn.internal.provisional.commons.soap.AbstractSoapClien
t$1.call(AbstractSoapClient.java:107) ~[commons-soap-3.10.0.jar:na]
at java.util.concurrent.FutureTask.run(Unknown Source) ~[na:1.7.0_55]
... 3 common frames omitted
This is a default Windows install of Klaros 4.1.8, Mantis is install on the same machine and is version 1.2.17.
These tools are running on Windows 7 x64.
I am hoping someone can help with this issue. We are a rather large company with a large QA organization that would love to use this tool but the integration with mantis is a big selling point with the users.
Thank you for your assistance in resolving this error.
I have reviewed all the open topics regarding the issue I am having but have not found a topic with a resolution to it. My issue is below with all pertinent information.
I have created a Bugtrack in Klaros for Mantis. This was created following the instructions provided. When I try to authenticate again Mantis I get the error
Mantis authentication failed. Wrong username or password. Below is the log
at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnders
tandChecker.java:62) ~[axis-1.4.jar:na]
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206) ~[axis-
1.4.jar:na]
at org.apache.axis.client.Call.invokeEngine(Call.java:2784) ~[axis-1.4.j
ar:na]
at org.apache.axis.client.Call.invoke(Call.java:2767) ~[axis-1.4.jar:na]
at org.apache.axis.client.Call.invoke(Call.java:2443) ~[axis-1.4.jar:na]
at org.apache.axis.client.Call.invoke(Call.java:2366) ~[axis-1.4.jar:na]
at org.apache.axis.client.Call.invoke(Call.java:1812) ~[axis-1.4.jar:na]
at biz.futureware.mantis.rpc.soap.client.MantisConnectBindingStub.mc_pro
jects_get_user_accessible(MantisConnectBindingStub.java:2583) ~[mantis-axis-soap
-client-1.2.9.jar:na]
at com.itsolut.mantis.core.soap.MantisAxis1SoapClient$13.call(MantisAxis
1SoapClient.java:425) ~[mantis-core-3.10.0.jar:na]
at com.itsolut.mantis.core.soap.MantisAxis1SoapClient$13.call(MantisAxis
1SoapClient.java:1) ~[mantis-core-3.10.0.jar:na]
at org.eclipse.mylyn.internal.provisional.commons.soap.AbstractSoapClien
t$1.call(AbstractSoapClient.java:107) ~[commons-soap-3.10.0.jar:na]
at java.util.concurrent.FutureTask.run(Unknown Source) ~[na:1.7.0_55]
... 3 common frames omitted
This is a default Windows install of Klaros 4.1.8, Mantis is install on the same machine and is version 1.2.17.
These tools are running on Windows 7 x64.
I am hoping someone can help with this issue. We are a rather large company with a large QA organization that would love to use this tool but the integration with mantis is a big selling point with the users.
Thank you for your assistance in resolving this error.
Torsten Stolpmann, modified 9 Years ago.
RE: Can't authenticate against Mantis
Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
Hi Jamie,
can you please attach the relevant portion of the Mantis log as well?
Thanks in advance.
Regards,
Torsten
can you please attach the relevant portion of the Mantis log as well?
Thanks in advance.
Regards,
Torsten
Jamie Andrews, modified 9 Years ago.
RE: Can't authenticate against Mantis
Youngling Posts: 5 Join Date: 2/7/14 Recent Posts
Here is the Mantis apache log at the time the connection was tried
127.0.0.1 - - [14/May/2014:10:06:34 -0600] "GET /mantis/ HTTP/1.1" 302 -
127.0.0.1 - - [14/May/2014:10:06:34 -0600] "GET /mantis/login_page.php HTTP/1.1" 200 3116
127.0.0.1 - - [14/May/2014:10:06:34 -0600] "POST /mantis/api/soap/mantisconnect.php/api/soap/mantisconnect.php HTTP/1.1" 500 638
127.0.0.1 - - [14/May/2014:10:06:35 -0600] "POST /mantis/api/soap/mantisconnect.php/api/soap/mantisconnect.php HTTP/1.1" 500 638
127.0.0.1 - - [14/May/2014:10:06:48 -0600] "POST /mantis/api/soap/mantisconnect.php/api/soap/mantisconnect.php HTTP/1.1" 500 692
127.0.0.1 - - [14/May/2014:10:06:34 -0600] "GET /mantis/ HTTP/1.1" 302 -
127.0.0.1 - - [14/May/2014:10:06:34 -0600] "GET /mantis/login_page.php HTTP/1.1" 200 3116
127.0.0.1 - - [14/May/2014:10:06:34 -0600] "POST /mantis/api/soap/mantisconnect.php/api/soap/mantisconnect.php HTTP/1.1" 500 638
127.0.0.1 - - [14/May/2014:10:06:35 -0600] "POST /mantis/api/soap/mantisconnect.php/api/soap/mantisconnect.php HTTP/1.1" 500 638
127.0.0.1 - - [14/May/2014:10:06:48 -0600] "POST /mantis/api/soap/mantisconnect.php/api/soap/mantisconnect.php HTTP/1.1" 500 692
Torsten Stolpmann, modified 9 Years ago.
RE: Can't authenticate against Mantis
Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
Hi Jamie,
thanks for the log.
Just to make sure: Do the user credentials allow to access the specified project over the Mantis UI?
I have to check that the our supplied SOAP stubs are still working against the current 1.2.17 mantis implementation but this will have to wait a few days until we get back from JAX conference over here. This may be the culprit here.
Regards,
Torsten
thanks for the log.
Just to make sure: Do the user credentials allow to access the specified project over the Mantis UI?
I have to check that the our supplied SOAP stubs are still working against the current 1.2.17 mantis implementation but this will have to wait a few days until we get back from JAX conference over here. This may be the culprit here.
Regards,
Torsten
Jamie Andrews, modified 9 Years ago.
RE: Can't authenticate against Mantis
Youngling Posts: 5 Join Date: 2/7/14 Recent Posts
Hi Torsten,
Thanks for your quick responses to my issue. The supplied account is an admin account so has full access to Mantis.
Thanks,
Jamie
Thanks for your quick responses to my issue. The supplied account is an admin account so has full access to Mantis.
Thanks,
Jamie
Torsten Stolpmann, modified 9 Years ago.
RE: Can't authenticate against Mantis
Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
Hi Jamie,
i just validated the bug creation process against a vanilla Mantis 1.2.17 installation without a problem.
Can you please add additional information about the project in question and perhaps raise the log level inside mantis so we can pin down the cause?
Regards,
Torsten
i just validated the bug creation process against a vanilla Mantis 1.2.17 installation without a problem.
Can you please add additional information about the project in question and perhaps raise the log level inside mantis so we can pin down the cause?
Regards,
Torsten