How to reset password of Admin?

Thomas Hausmann, modified 10 Years ago.

How to reset password of Admin?

Youngling Posts: 2 Join Date: 11/25/13 Recent Posts
Hi,

During the update of the admin user data (name, password) the application crashed. After that it was possible to call the apllication again, but login failed for both old and new login data.
Since admin was the to only current user it was impossible to login again. I know the old and the new data - no combination worked so far.
Hence I reinstalled Klaros but the login problem still occures.

Is there any possibility to reset admin to inital username/password?


Regards,
Tom
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Torsten Stolpmann, modified 10 Years ago.

RE: How to reset password of Admin?

Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
Hello Thomas,

thanks for the notice, I can confirm that there indeed is a bug when changing both the user name and the password.

You should be able to login with your new user name and the old password after a server restart.

Can you confirm that this works for you?
If not - can you please send your log files in the logs directory of your installation to support@verit.de ?

Regards,

Torsten
Thomas Hausmann, modified 10 Years ago.

RE: How to reset password of Admin?

Youngling Posts: 2 Join Date: 11/25/13 Recent Posts
Hi Torsten,

Worked with new user and old password after server restart.
Thanks!


Regards,
Tom