Redmine - cannot authenticate

Filip Zamboj, modified 12 Years ago.

Redmine - cannot authenticate

Youngling Posts: 8 Join Date: 11/22/12 Recent Posts
Hi,

I cannot authenticate to Redmine when trying to create new issue tracking system. username and password is definitely correct and url really exists. URL is accessible without proxy.

In redmine
"Authentication is required" option is true
"Enable REST web service" option is true


Klaros: 3.7.2 - Build 28 (2012-11-23 10:51:34 (Enterprise Trial)

Log message:

ERROR
- 08:20:47 -
Redmine authentication failed (wrong user name or password).

ERROR
- 08:20:47 -
unexpected error: de.verit.klaros.service.issuemanagement.IssueManagementException: net.sf.redmine_mylyn.core.RedmineStatusException: net.sf.redmine_mylyn.api.exception.RedmineApiHttpStatusException: Unexpected status code - 404

Redmine Env:
Environment:
Redmine version 2.1.3.stable
Ruby version 1.9.3 (x86_64-linux)
Rails version 3.2.8
Environment production
Database adapter PostgreSQL
Redmine plugins:
redmine_code_review 0.6.0
redmine_hudson 1.0.8
redmine_mylyn_connector 2.8.2.stable
redmine mylyn
thumbnail
Torsten Stolpmann, modified 12 Years ago.

RE: Redmine - cannot authenticate

Jedi Council Member Posts: 763 Join Date: 2/12/09 Recent Posts
Hi Filip,

does the redmine log contain any useful information?
Did you try adding/removing a trailing slash from the URL?
Have you tried connecting to a different project?

Regards,

Torsten
Filip Zamboj, modified 12 Years ago.

RE: Redmine - cannot authenticate

Youngling Posts: 8 Join Date: 11/22/12 Recent Posts
Hi Torsten,

well, sometimes the bug is not really a bug, right? emoticon. I passed the url without the ending projects/project_name and with the ending '/' in the end and it works emoticon.

Thanks!
Rgds,