3.14. Configuring External Issue-Management-Systems

3.14.1. Jira Configuration
3.14.2. Redmine Configuration
3.14.3. Trac Configuration

Depending on the type of issue management system, some additional configuration may be needed to connect it to Klaros-Test­management. This section describes the needed configuration steps for each system.

Name Version
Bugzilla 3.0.9 or later
GitHub Any
GitLab API V3/V4
Jira 3.7 or later
Mantis 1.1.8 or later
Redmine 3.0 or later
Trac 0.10 or later
YouTrack 2021.3 or later

Table 3.3. Supported External Issue-Management-Systems


3.14.1. Jira Configuration

For current Jira versions, no further configuration actions are necessary.

[Important] Jira Cloud Instances

Starting April 25th 2019 Atlassian limited access to their cloud instances to token based authentication, so authenticating via username and password is no longer supported.

Klaros-Test­management is supporting token based authentication scheme as well. Just use your email address as username and the token as password.

3.14.1.1. Jira Legacy Server (Version 4.2 or lower)

To allow the connection to a Jira legacy server instance the Jira RPC Plugin has to be activated in your Jira installation. You find this option as Accept remote API calls in General Configuration under Global Settings. Then you need to enable the JIRA RPC Plugin in Plugins under System in the left-hand menu.

3.14.2. Redmine Configuration

[Note] Enable REST Web Service

In order to connect to a Redmine installation, the Authentication Required and the Enable REST Web Service checkbox in the Authentication section of the Redmine administration settings must be activated ( Figure 3.15, “The Redmine Authentication Section”).

The Redmine Authentication Section

Figure 3.15. The Redmine Authentication Section


3.14.3. Trac Configuration

The Trac integration requires the installation of the TracXMLRPC Plugin. The download archives and installation notes are available at http://trac-hacks.org/wiki/XmlRpcPlugin/. After successful installation of the plugin, it has to be activated using the Trac web administration interface. Figure 3.16, “The Trac Plugin Section” shows the Trac Plugin section after the successful installation of the plugin.

The Trac Plugin Section

Figure 3.16. The Trac Plugin Section


To make the plugin accessible, authenticated users must be able to access the XML_RPC plugin.

The Trac Permission Section

Figure 3.17. The Trac Permission Section


The following combinations have been successfully tested:

  • Trac 0.12 / TracXMLRPC 1.1.0

Later versions are expected to work but currently not tested.