RE: Unable to logon when using MySQL

Chris J Loxley-Watkins, geändert vor 13 Jahren.

Unable to logon when using MySQL

Youngling Beiträge: 3 Beitrittsdatum: 29.06.11 Neueste Beiträge
Hi,

I've been trying to get the system working with MySQL and I've managed to set it up and the schema is populated with the Klaros tables but I can't seem to log in. I keep getting

ERROR - 12:46:49 - Authentication failed (wrong user name or password).

I've tried the default of admin, admin but it's still not allowing me to log in. Any ideas?

I am using Windows, running as a service if that makes any difference? I'm also using version 3.4.3 build 1130 which I believe is the latest?

Any help would be appriciated

Regards

Chris
thumbnail
Torsten Stolpmann, geändert vor 13 Jahren.

RE: Unable to logon when using MySQL

Jedi Council Member Beiträge: 759 Beitrittsdatum: 12.02.09 Neueste Beiträge
Hi Chris,

can you please send the content of your <klaros-installation-dir>/logs directory to support@verit.de so we may have a look?

Regards,

Torsten
Chris J Loxley-Watkins, geändert vor 13 Jahren.

RE: Unable to logon when using MySQL

Youngling Beiträge: 3 Beitrittsdatum: 29.06.11 Neueste Beiträge
Thanks Torsten, just sent it over

Regards

Chris
thumbnail
Torsten Stolpmann, geändert vor 13 Jahren.

RE: Unable to logon when using MySQL (Antwort)

Jedi Council Member Beiträge: 759 Beitrittsdatum: 12.02.09 Neueste Beiträge
As I could not find any error messages in the logs:

Did you make sure that you edited the .klaros/hibernate.properties file in the home of the user account running the service?

I assume the database referenced there has been initialized properly and the K_USER table contains the 4 default accounts, right?

Regards,

Torsten
Chris J Loxley-Watkins, geändert vor 13 Jahren.

RE: Unable to logon when using MySQL (Antwort)

Youngling Beiträge: 3 Beitrittsdatum: 29.06.11 Neueste Beiträge
Sorry, I was running the service as a different user account that didn't have access

Many thanks for your help, all working fine now emoticon

Regards

Chris