I am unable to start the service - Klaros Test Management - Forum - Klaros Test Management
I am unable to start the service
Natarajan Krishnamurthy, modified 12 Years ago.
I am unable to start the service
Youngling Post: 1 Join Date: 8/12/11 Recent Posts
I have downloaded and installed Klaros with all the default settings as mentioned in the usemanual. But when it opens the service for the first time - http://localhost:18080/klaros-web/ - it says page cannot be found.
Can someone help me with the installtion
Can someone help me with the installtion
Patrick Reilly, modified 12 Years ago.
RE: I am unable to start the service
Padawan Posts: 71 Join Date: 2/23/11 Recent Posts
Hi Natarajan Krishnamurthy,
welcome to the Klaros-Testmanagement community!
There are a number of possible causes for this error. Some important things to check:
More information on these issues can be found in the installation section of the documentation here.
If neither of these are the problem, I will need some more information to help you:
If you could email the following data to support@verit.de it would also help greatly:
Regards,
Patrick
welcome to the Klaros-Testmanagement community!
There are a number of possible causes for this error. Some important things to check:
- Is an Oracle Java 6 JVM (Java Virtual Machine) installed (OpenJDK is not officially supported by Klaros)?
- Is the JAVA_HOME or JRE_HOME envirnoment variable set?
More information on these issues can be found in the installation section of the documentation here.
If neither of these are the problem, I will need some more information to help you:
- Which operating system are you running?
- Which Java version?
If you could email the following data to support@verit.de it would also help greatly:
- The catalina log file (catalina.out in the logs folder of the Klaros install)
- If running windows, the output of the server startup window
Regards,
Patrick