Unable to logon when using MySQL

Chris J Loxley-Watkins, modified 12 Years ago.

Unable to logon when using MySQL

Youngling Posts: 3 Join Date: 6/29/11 Recent Posts
Hi,

I've been trying to get the system working with MySQL and I've managed to set it up and the schema is populated with the Klaros tables but I can't seem to log in. I keep getting

ERROR - 12:46:49 - Authentication failed (wrong user name or password).

I've tried the default of admin, admin but it's still not allowing me to log in. Any ideas?

I am using Windows, running as a service if that makes any difference? I'm also using version 3.4.3 build 1130 which I believe is the latest?

Any help would be appriciated

Regards

Chris
authentication failed logon mysql
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Torsten Stolpmann, modified 12 Years ago.

RE: Unable to logon when using MySQL

Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
Hi Chris,

can you please send the content of your <klaros-installation-dir>/logs directory to support@verit.de so we may have a look?

Regards,

Torsten
Chris J Loxley-Watkins, modified 12 Years ago.

RE: Unable to logon when using MySQL

Youngling Posts: 3 Join Date: 6/29/11 Recent Posts
Thanks Torsten, just sent it over

Regards

Chris
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Torsten Stolpmann, modified 12 Years ago.

RE: Unable to logon when using MySQL (Answer)

Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
As I could not find any error messages in the logs:

Did you make sure that you edited the .klaros/hibernate.properties file in the home of the user account running the service?

I assume the database referenced there has been initialized properly and the K_USER table contains the 4 default accounts, right?

Regards,

Torsten
Chris J Loxley-Watkins, modified 12 Years ago.

RE: Unable to logon when using MySQL (Answer)

Youngling Posts: 3 Join Date: 6/29/11 Recent Posts
Sorry, I was running the service as a different user account that didn't have access

Many thanks for your help, all working fine now emoticon

Regards

Chris