Unable to use TRAC Again

Jamie Gagnon, modified 13 Years ago.

Unable to use TRAC Again

Padawan Posts: 46 Join Date: 8/27/10 Recent Posts
Hi there.

I have just upgraded to the latest version of Klaros

I now can no longer use TRAC as I get the message

The Server at URL https://sumrep1/sumerian/trac/inform/ could not be contacted: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

on the issue management screen when I click the refresh

If I try to create tickets it says my username and password are incorrect when they worked previously
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Torsten Stolpmann, modified 13 Years ago.

RE: Unable to use TRAC Again

Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
Welcome back Jamie emoticon

You are using a self signed certificate on your HTTPS-Server. This certificate can not be validated by the Java built-in certificate store since the root certificate is not part of the default trust chain (the root certificate is unknown and therefore not trusted).

The manual containts instructions for a working solution ssue Management Installation Notes (See section 3.7.6. SSL Support) and the FAQ also references this problem (for JIRA).

This is an infrastructure problem, since your Java Runtime has to accept your SSL Certificate to get this working. See this page for detailed instructions on how to achieve this.

Cheers,

Torsten
Jamie Gagnon, modified 12 Years ago.

RE: Unable to use TRAC Again

Padawan Posts: 46 Join Date: 8/27/10 Recent Posts
Hi Torsten.

Just in the process of setting up on 3.4.4 and came across another issue trying to integrate with TRAC. At first I thought it was the same error message as this thread but it appears to be different

The Server at URL https://XXXXX/XXXXXtrac/scratchpad/ could not be contacted: java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: com.sun.net.ssl.internal.ssl.DefaultSSLContextImpl)

I did try googling an answer but can't seem to find one. Any ideas?
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Torsten Stolpmann, modified 12 Years ago.

RE: Unable to use TRAC Again

Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
Under the assumption you did already follow the installation of the certificate described above:

Does http://stackoverflow.com/questions/2125686/using-a-self-generated-key-to-test-java-ssl-app apply? Are you sure your keystore file is found on the given location?

Hope this helps,

Torsten