Problem when trying to create an issue in JIRA

Eduardo Dominguez, modified 10 Years ago.

Problem when trying to create an issue in JIRA

Youngling Posts: 4 Join Date: 4/8/10 Recent Posts
Hi,
I was trying out the integration with JIRA and faced the problem that when creating an issue via Klaros, just some fields are loaded in the create issue window. Those fields are not all required fields of the Jira project I was trying to use and therefore the issue can not be created.

No error message is shown, just by looking on the "Status messages" console, the message "Unable to save the issue." appears.
On the tomcat console an exception was thrown and thee is written the error given by Jira (2 required fields can not be empty).

Maybe it would be a good idea to be able to customize the isse fields or that Klaros identifies and displays all required fields when creating an issue.
Thanks in advance and best regards,
Edd
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Tobias Schmitt, modified 10 Years ago.

RE: Problem when trying to create an issue in JIRA

Padawan Posts: 71 Join Date: 2/12/09 Recent Posts
Hi Eduardo,

welcome to our community and thank you for your suggestion. You are absolutely right, Klaros should mark mandatory fields of an issue management system. I created the issue [KLAROS-736] for this improvement.

Regards,

Tobias Schmitt