Dashboard - broken after project re-import (empty fields) - Klaros Test Management - Forum - Klaros Test Management
Dashboard - broken after project re-import (empty fields)
Roy Schumacher, modified 11 Years ago.
Dashboard - broken after project re-import (empty fields)
Youngling Posts: 18 Join Date: 1/8/13 Recent Posts
we do have problems after the reimport of projects.
the dashboard is broken becaus of empty fileds.
is this issue known?
how can we fix this? is there a properties file we have to delete or modify to reset for each user?
many thanks.
the dashboard is broken becaus of empty fileds.
is this issue known?
how can we fix this? is there a properties file we have to delete or modify to reset for each user?
many thanks.
Torsten Stolpmann, modified 11 Years ago.
RE: Dashboard - broken after project re-import (empty fields)
Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
Hello Roy,
Thanks for your feedback and submitting this issue.
No, this isn't a known issue. It would help us analyzing this, if you send us the tomcat log files and describe what you were doing for reimporting. Getting our hands on the export file would be perfect to reproduce this issue. If this contains confidential information, there is an obfuscation script available here.
Please send this to support@verit.de and please also state your OS and Klaros-Testmanagement version as well as the database configuration you are using.
To get back to a working dashboard please try the following:
- Select a working project
- Go to the dashboard page
- Delete all dashboard reports, but leave the project overview report
- Save the dashboard
- Switch to your imported project to check
Hope this helps,
Torsten
Thanks for your feedback and submitting this issue.
we do have problems after the reimport of projects.
the dashboard is broken becaus of empty fileds.
is this issue known?
the dashboard is broken becaus of empty fileds.
is this issue known?
No, this isn't a known issue. It would help us analyzing this, if you send us the tomcat log files and describe what you were doing for reimporting. Getting our hands on the export file would be perfect to reproduce this issue. If this contains confidential information, there is an obfuscation script available here.
Please send this to support@verit.de and please also state your OS and Klaros-Testmanagement version as well as the database configuration you are using.
how can we fix this? is there a properties file we have to delete or modify to reset for each user?]
To get back to a working dashboard please try the following:
- Select a working project
- Go to the dashboard page
- Delete all dashboard reports, but leave the project overview report
- Save the dashboard
- Switch to your imported project to check
Hope this helps,
Torsten
Roy Schumacher, modified 11 Years ago.
RE: Dashboard - broken after project re-import (empty fields)
Youngling Posts: 18 Join Date: 1/8/13 Recent Posts
thanks for the hint.
i will prepare the need information about our system and the import.
anyway we are evaluating klaros with community edition, so i can't delete any graph on the dashboard.
is there a way to fix it?
looks like that new users are working fine.
so maybe the existing users are connected to the old internal ids and that's why the values are empty?
is there any way to reset this info?
if evaluation is running good we are looking forward to buy the pro version.
so please help us to fix these small issues ;)
many thanks for your support.
roy
i will prepare the need information about our system and the import.
anyway we are evaluating klaros with community edition, so i can't delete any graph on the dashboard.
is there a way to fix it?
looks like that new users are working fine.
so maybe the existing users are connected to the old internal ids and that's why the values are empty?
is there any way to reset this info?
if evaluation is running good we are looking forward to buy the pro version.
so please help us to fix these small issues ;)
many thanks for your support.
roy
Torsten Stolpmann, modified 11 Years ago.
RE: Dashboard - broken after project re-import (empty fields)
Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Postsanyway we are evaluating klaros with community edition, so i can't delete any graph on the dashboard.
is there a way to fix it?
is there a way to fix it?
Sorry, my bad. I forgot that this is not possible in the community edition. The simplest way would be to apply for a 30-day evaluation license here, install it and delete the reports. You can deinstall the trial license at any time by removing the license.xml file in the .klaros folder in the home folder of the user executing the Klaros-Testmanagement application server if you choose so. The system will then automatically downgrade to the community version again.
looks like that new users are working fine.
so maybe the existing users are connected to the old internal ids and that's why the values are empty?
is there any way to reset this info?
so maybe the existing users are connected to the old internal ids and that's why the values are empty?
is there any way to reset this info?
I am not clear about what you mean by empty values, perhaps you can send a screen shot? There is no user specific information stored in the dashboard report configuration but they refer to the currently selected project. Maybe this is what you are experiencing here?
Regards,
Torsten
Roy Schumacher, modified 11 Years ago.
RE: Dashboard - broken after project re-import (empty fields)
Youngling Posts: 18 Join Date: 1/8/13 Recent Posts
Torsten Stolpmann, modified 11 Years ago.
RE: Dashboard - broken after project re-import (empty fields)
Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
Ah I finally got it.
The community edition is not able to reread the list of test environments and suts of the current project where it actually should to this.
So our configuration is indeed fixed to the first project you have ever configured for this dashboard report. Using the enterprise edition it should be possible to reset this.
This is now tracked as issue KLAROS-1800, expect a fix in the next maintenance release.
Thanks for the feedback!
Torsten
The community edition is not able to reread the list of test environments and suts of the current project where it actually should to this.
So our configuration is indeed fixed to the first project you have ever configured for this dashboard report. Using the enterprise edition it should be possible to reset this.
This is now tracked as issue KLAROS-1800, expect a fix in the next maintenance release.
Thanks for the feedback!
Torsten
Roy Schumacher, modified 11 Years ago.
RE: Dashboard - broken after project re-import (empty fields)
Youngling Posts: 18 Join Date: 1/8/13 Recent Posts
we could fix it with the trail license.
thx.
thx.
Torsten Stolpmann, modified 11 Years ago.
RE: Dashboard - broken after project re-import (empty fields)
Jedi Council Member Posts: 755 Join Date: 2/12/09 Recent Posts
Thanks for the update.
The fix for KLAROS-1800 is available in the soon to be released version 3.7.4.
The fix for KLAROS-1800 is available in the soon to be released version 3.7.4.
Roy Schumacher, modified 11 Years ago.
RE: Dashboard - broken after project re-import (empty fields)
Youngling Posts: 18 Join Date: 1/8/13 Recent Posts
great and fast work.
thanks.
thanks.