RE: Backup Projects failureRE: Backup Projects failurehttps://www.klaros-testmanagement.com/en/c/message_boards/find_thread?p_l_id=11703&threadId=351032024-03-29T14:20:35Z2024-03-29T14:20:35ZBackup Projects failureCyrille Rivierehttps://www.klaros-testmanagement.com/en/c/message_boards/find_message?p_l_id=11703&messageId=351022013-12-11T12:25:02Z2013-12-11T12:25:02ZHi,<br /><br />I'm trying to backup a project from Configure section but after selecting a project and clicking to the Export button I've obtained the following failure message:<br />com.icesoft.faces.webapp.http.core.SessionExpiredException: User session has expired or it was invalidated.<br />You can check the database integrity. Founds errors will be corrected automatically. <br /><br />Even after checking the integrity of the DB (this operation succeeds), I'm still getting the above message.<br />I attached the logs files.<br /><br />My configuration: <br />Klaros 2.4.4 (migration from 2.3.3 passed)<br />Cent OS 5.3<br />MySQL 5.0.77<br /><br />Thanks for your help<br /><br />CyrilleCyrille Riviere2013-12-11T12:25:02ZRE: Backup Projects failureTorsten Stolpmannhttps://www.klaros-testmanagement.com/en/c/message_boards/find_message?p_l_id=11703&messageId=351072013-12-11T12:25:02Z2013-12-11T12:25:02ZHi Cyrille,<br /><br />sadly enough the log file does not give enough information on what is causing this behavior.<br /><br />To analyze the cause I would need a dump of your database. If you are familiar with mysqldump this would be perfect.<br /><br />*After* you have dumped your database (just in case) you may as well try upgrading to 2.5.3, which I would recommend for day to day usage over 2.4.3.<br /><br />Please send the dump to support@verit.de. Would this possible?<br /><br />I assume the application has correct database settings? I see a lot of mysql related startup errors in the logs.<br /><br />Thanks for reporting!<br /><br />Regards,<br /><br />TorstenTorsten Stolpmann2013-12-11T12:25:02ZRE: Backup Projects failureCyrille Rivierehttps://www.klaros-testmanagement.com/en/c/message_boards/find_message?p_l_id=11703&messageId=352012013-12-11T12:25:02Z2013-12-11T12:25:02ZHi Torsten,<br /><br />I sent to the support email the dump of the mysql DB.<br />I’ve upgraded to 2.5.3 and the exporting (Backup Projects) succeeds with the same DB.<br /><br />Thanks for your support.<br /><br />Regards,<br />CyrilleCyrille Riviere2013-12-11T12:25:02Z