Details Print

BugtrackerIssues

Information about connecting Klaros-Testmanagement to various issue management systems

For a first overview please refer to the online user manual.

Which issue management systems are supported

Klaros-Testmanagement currently supports Bugzilla, Jira, Mantis, Trac, and Redmine.

I cannot change any Issue Management System definition in the online demo. What am I missing?

The online demo runs in a special restricted mode which does not allow to change these parameters. The community/enterprise edition which you can download has no such restriction.

I cannot connect to my issue management system (e.g. JIRA) via HTTPS. Yet it works from the browser, what's wrong?

This may happen if you are using a self signed certificate in your SSL Server. See http://blogs.sun.com/andreas/entry/no_more_unable_to_find for a solution.

I get an authentication error while validating the issue management system URL even though my login details are correct, what's wrong?

If this happens, you should check to see if the addition or removal of a trailing slash in the URL resolves the issue. For some network setups, this can be significant. Note that for Redmine, the Authentication Required checkbox in Settings>Authentication must be checked.

Troubleshooting hints per bugtracker

Bugzilla

Jira

Mantis

Trac

Redmine

I have trouble connecting to my Redmine installation, any hints?

Please check this entry in the Klaros-Testmanagement forum.