Hi there,

we have troubles installing Klaros-Testmanagement. After installing it like described in the FAQ's Installation Process, we can't connect to it. When starting the startup.bat via command line we receive a massage that JAVA_HOME and/or JRE_HOME is not defined, even though jre-6u7-windows-i586-p and java_ee_sdk-5_01-windows is installed.

Can anybody help? Please, Klaros-Testmanagement seems to be just what I need!!!

Greets,
Daniel

Hi Torsten,

first of all thanks for the extremely fast answer.

We've installed the JDK and set the JAVA_HOME variable like you said. Now the Tomcat starts and the last line says: "INFO: Startup in 78ms". But when I try to connect to Klaros-Testmanagement the page just keeps loading forever.

So I took a closer look to the Tomcat-Window and there where some Errors during the starting procedure. I tried to attach the log files but i received a message telling me that it doesn't like the file format, so I change the extension from .log to .txt.

Greets,
Daniel

Attachments:

catalina.2009-11-12.txt (6.3k), localhost.2009-11-12.txt (17.4k)

Now it's finally working! My Userprofile on my PC didn't have writing access in the installation directory of Klaros-Testmanagement. Now I talked my Sysadmin into granting me full access on the programs folder . Since doing so everything wokrs fine!